* Input/Feedback: More and more organizations are finding it helpful to not only provide education to the public (or even internally, within the organization), but to also solicit input/feedback from the public (or internally). An organization may want feedback about; services or products they provide, or even performance within the organization. They may also want feedback regarding the use of shared resources. The purpose of this interaction can be; improved performance, relations, product, and/or services, and more efficient use of shared resources. At the input/feedback level, it is important to let everyone know that you are working at this level. The decision is still that of the organization, you are only soliciting feedback and input, which may or may not alter a pending decision. If the decision has already been made, call it education.